We had an exceptional experience with Ray from the moment we hired him. His communication was prompt and he arrived on location early. Ray was kind and warm and immediately made us comfortable upon meeting him. He worked hard the entire 3 hours he was there and was extremely thorough, taking care to point things of interest out to us as he went. He was calm, professional, honest and knowledgeable. Ray gave us the information and professional opinions we needed to allow us to make an informed decision, ultimately walking away from a house that saved us from a nightmare situation down the road. The relief we felt was priceless, and we have Ray to thank for it. Highly, highly recommend!!!